That old ‘80/20 rule’ It’s true for most businesses that 20% of your customers will generate 80% of your profit!

A good CRM process will identify that 20% and provide a higher level of overall service to them.
It’s this 20% you need to recognize and reward for their loyalty. If you don’t, another business eventually will.

Use our standard market edition to reward your loyal customers, or enhance your existing reward program with a stylized custom edition; one that’s guaranteed to keep the top 20% coming back!

• It costs five times more to get a new customer than to keep a current one.
• Ninety-one percent of all unhappy customers will not buy from you again.
• For every customer who complains, 26 are silent.
• The average unhappy customer will tell 10-18 others.

• Statistics show that companies who recognize their people outperform companies that don’t by 30 to 40 percent. – HR Management, January, 2008
• There’s a growing body of compelling data on the positive effect that recognition and incentive programs have on a company’s financial performance.

Can you find a better way to keep morale and productivity higher than passing on thousands of dollars in savings to employees that have earned it?

How about a way that costs not pennies on the dollar, but literally pennies on the hundreds of dollars!